Shipping & returns
Shipping within the Netherlands and to Belgium are free. If your order is placed on working days before 16:00, we will send out your package the same day! If your order is placed on a weekend day or after 16:00, we will send your package the next working day. After we send out your package, destinations within the Netherlands and Belgium, will be delivered within 1-2 days. All other destinations have a delivery time of 2-5 days. We ship via postNL and you will receive a Track&Trace code from us with which you can see where your package is and when it will arrive.
We ship our Fancy Cube WORLDWIDE! Proceed to you cart, where you can calculate the shipping costs of your destination. Please bear in mind that the costs outside Europe are higher due to custom documents and extra fuel costs, charged by our transport partner. Also know that you are responsible for any (possible) other custom costs that your local government charges you for buying from abroad. Within the EU, there is a free trade policy.
After your order, you have 14 days to decide to return your purchase. If you decide to return your purchase, you have an additional 14 days to return it.
Open the package, take out your Fancy Cube and have a look. Please leave the packaging material undamaged as much as possible and leave the plastic on the Fancy Cube. This way you can return the Fancy Cube back to us with the packaging and protecting guards in place. Before you send the Fancy Cube for return, please contact us through e-mail to report your return. This is necessary for us to process your return. The shipping costs will be at your own expense. After we have received the Fancy Cube back in its original condition, you will receive the full purchase amount back within 14 days.